All Systems Operational

Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) Operational
🇳🇱 NVWA & PD Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 17, 2026
Scope unavailable for some customer
Resolved - This incident has been resolved.
Jul 17, 14:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 14:15 UTC
Investigating - The Scope application is currently unavailable for some of our customers.
We are investigating the issue.
Jul 17, 14:00 UTC
Jul 16, 2026

No incidents reported.

Jul 15, 2026
2026-07-15 Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 UTC
Scheduled - On Wednesday, July 15, 2026, between 10:00 and 11:00 UTC (12:00 – 13:00 CEST), we will perform scheduled maintenance due to updates to Azure Express Route Services.
Jul 9, 12:44 UTC
Jul 14, 2026
2026-07-14 Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 UTC
Scheduled - On Tuesday, July 14, 2026, between 10:00 and 11:00 UTC (12:00 – 13:00 CEST), we will perform a scheduled maintenance due to security updates for Azure Express Route Services.
Jul 14, 10:00 UTC
Jul 13, 2026
E-DEC Import Verzögerte Antwortzeiten // E-DEC Import Delayed response times
Resolved - This incident has been resolved.
Jul 13, 10:02 UTC
Monitoring - BAZG has reported: E-DEC Import: Verzögerte Antwortzeiten im Mailservice. Das Notfallverfahren kann angewendet werden.
For further information, please contact the BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Das BAZG hat E-DEC Import: Verzögerte Antwortzeiten gemeldet.
Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Jul 13, 08:34 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
2026-07-08 Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 10:00 UTC
Scheduled - On Wednesday, July 8, 2026, between 10:00 and 11:00 UTC (12:00 – 13:00 CEST), we will perform scheduled maintenance due to updates to Azure Express Route Services.
Jun 30, 11:30 UTC
2026-07-08 Technical Issue with AES Customs Module
Resolved - This incident has been resolved. ATLAS AES and MCTS und EAS/WSK are working properly agan
Jul 8, 06:51 UTC
Monitoring - The Lucene rebuild was successful and the affected customs applications can be restarted in SCOPE. We are still monitoring the situation, but expect it to stabilise and for the applications to be fully operational again.
Jul 8, 06:39 UTC
Identified - There appears to have been a problem with the Lucene index for AES, EAS and NCTS. The scripts are now running slowly again and Scope can be started. We are currently running a rebuild.
Jul 8, 06:30 UTC
Investigating - At present, the AES application cannot be opened in the customs module. This does not appear to be a user-specific issue, but rather a technical problem. We are working out to resolve the issue so that you can use AES with its usual functionality.
Jul 8, 06:05 UTC
Jul 7, 2026
Issues with Scope Hub
Resolved - The fix has been rolled out and confirmed to be working.
Jul 7, 15:44 UTC
Monitoring - The fix for the issue is confirmed to be working and is currently being rolled out to all regions.
Jul 7, 15:41 UTC
Identified - We are working on a solution for the issue.
Jul 7, 15:14 UTC
Investigating - We are currently investigating an issue with Scope Hub. The page is only accessible in a limited set of languages (English, German). International users might be presented with a "page not found" message, because translations into other languages have been removed from the application. As a workaround, please use https://scope.riege.com/en/index.html until further notice.
Jul 7, 15:06 UTC
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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