Update - EN:
If your declaration requires urgent handling, please contact:
Douane Aangifte Behandeling
Phone: 0800-0143, option 1
NL:
Indien uw aangifte directe behandeling vereist, kunt u contact opnemen met:
Douane Aangifte Behandeling
Telefoon: 0800-0143, optie 1
May 20, 2026 - 08:27 UTC
If your declaration requires urgent handling, please contact:
Douane Aangifte Behandeling
Phone: 0800-0143, option 1
NL:
Indien uw aangifte directe behandeling vereist, kunt u contact opnemen met:
Douane Aangifte Behandeling
Telefoon: 0800-0143, optie 1
May 20, 2026 - 08:27 UTC
Investigating - EN
Currently, messages with attachments for DMS declarations (sent via the “Present documents” option) do not seem to be reaching Dutch Customs. We are working closely with Dutch Customs to solve this issue as soon as possible.
NL
Op dit moment lijken berichten met bijlagen voor DMS-aangiftes (verstuurd via de optie “Opsturen bescheiden”) de Douane niet te bereiken. We werken samen met de Douane om dit probleem zo snel mogelijk op te lossen.
May 20, 2026 - 07:42 UTC
Currently, messages with attachments for DMS declarations (sent via the “Present documents” option) do not seem to be reaching Dutch Customs. We are working closely with Dutch Customs to solve this issue as soon as possible.
NL
Op dit moment lijken berichten met bijlagen voor DMS-aangiftes (verstuurd via de optie “Opsturen bescheiden”) de Douane niet te bereiken. We werken samen met de Douane om dit probleem zo snel mogelijk op te lossen.
May 20, 2026 - 07:42 UTC
Scope
Operational
Customs
Partial Outage
🇦🇹 Austria
Operational
🇩🇪 Germany
Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs)
Partial Outage
🇳🇱 NVWA & PD
Operational
🇨🇭 Switzerland
Operational
🇺🇸 USA
Operational
Air Freight
Operational
Airline Messaging
Operational
EU RA/KC Database
Operational
Flight Schedule
Operational
cONEverter
Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut)
Operational
Ocean Freight
Operational
Carrier Messaging
Operational
Ports of Bremen
Operational
Port of Hamburg
Operational
Portbase Rotterdam (Link to Status page of Portbase)
Operational
Vessel Schedule
Operational
Communication Links
Operational
E-mail from/to Scope
Operational
FTP/sFTP
Operational
Type B Messaging (SITA)
Operational
Support services
Operational
Documentation
Operational
Ticket system and service portal (HubSpot)
Operational
🇨🇭 CH service (general)
Operational
🇩🇪 DE service (general)
Operational
🇭🇰 HK service (general)
Operational
🇲🇽 MX service (general)
Operational
🇳🇱 NL service (general)
Operational
🇺🇸 US service (general)
Operational
Miscellaneous
Operational
Denied Party Screening
Operational
EU VAT ID Check (Self Monitoring of EU Commission)
Operational
Mexico Tax ID Blocklist
Operational
Printing from Scope
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance