All Systems Operational

Scope Operational
Customs Operational
πŸ‡¦πŸ‡Ή Austria Operational
πŸ‡©πŸ‡ͺ Germany Operational
πŸ‡³πŸ‡± Dutch Customs (Link to Availability page of Dutch Customs) Operational
πŸ‡³πŸ‡± NVWA & PD Operational
πŸ‡¨πŸ‡­ Switzerland Operational
πŸ‡ΊπŸ‡Έ USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
πŸ‡³πŸ‡± Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation Operational
Ticket system and service portal (HubSpot) Operational
πŸ‡¨πŸ‡­ CH service (general) Operational
πŸ‡©πŸ‡ͺ DE service (general) Operational
πŸ‡­πŸ‡° HK service (general) Operational
πŸ‡²πŸ‡½ MX service (general) Operational
πŸ‡³πŸ‡± NL service (general) Operational
πŸ‡ΊπŸ‡Έ US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 12, 2026

No incidents reported today.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Postmortem - Read details
Apr 1, 11:08 UTC
Resolved - Nl Customs confirmed that this issue is solved. See: https://nh.douane.nl/status-berichten/vervoer-ncts-fase-5-is-weer-beschikbaar-48/
Mar 31, 06:21 UTC
Identified - We have received confirmation from the NHD - https://nh.douane.nl/ - that they found the issue and are working to resolve this.
Mar 30, 08:18 UTC
Update - We are continuing to investigate this issue.
Mar 28, 08:58 UTC
Investigating - If you receive the following error on a Dutch NCTS 5/DVA declaration:
"/CC015C/TransitOperation/communicationLanguageAtDepartureCL192" ("nl")

You can resolve this by clearing the "Language at Departure" field. Although the current value is "nl - Dutch," leaving this field empty will allow the declaration to be accepted. We are currently investigating this issue further with Dutch Customs.

Mar 28, 08:58 UTC
Mar 30, 2026
Mar 29, 2026

No incidents reported.