Partially Degraded Service

Scope Degraded Performance
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) Operational
🇳🇱 NVWA & PD Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026
Resolved - This incident has been resolved.
May 11, 08:26 UTC
Update - Significant delays in the movement of goods. The emergency procedure may be applied.

Starke Verzögerungen beim Warenverkehr. Das Notfallverfahren kann angewendet werden.

May 8, 13:50 UTC
Identified - Goods declarations currently cannot be activated either via the domicile procedure or through transport declarations.
For further information, please contact the BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Warenanmeldungen können derzeit weder über das Domizil noch über Transportanmeldungen aktiviert werden.
Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

May 8, 09:30 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
May 7, 2026
Resolved - This incident has been resolved.
May 7, 06:10 UTC
Investigating - German Customs has unreported performance degradation,
that is why there are currently delays
We have requested further information from Customs

May 5, 08:32 UTC
May 6, 2026

No incidents reported.

May 5, 2026
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 08:13 UTC
Identified - The BAZG has reported an issue with document retrieval.
For further information, please contact the BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Das BAZG hat eine Störung beim Dokumentenbezug gemeldet.
Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Apr 16, 08:40 UTC
Apr 29, 2026

No incidents reported.