All Systems Operational

Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) ? Operational
🇳🇱 NVWA & PD ? Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) ? Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) ? Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation ? Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance work at German Customs Sep 20, 2025 12:00-22:00 UTC

German Customs has announced maintenance work from 20-09-2025 14:00 to 23:59 CET (12:00 to 21:59 UTC).
Affected procedures: All
Masterticket: INC000007060113
Affected departments: All
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html
Posted on Sep 09, 2025 - 12:37 UTC
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Maintenance work at German Customs - ATLAS AES
Completed - The scheduled maintenance has been completed.
Sep 11, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 14:00 UTC
Scheduled - German Customs has announced maintenance work from 11-09-2025 16:00 to 17:00 CET (14:00 to 15:00 UTC).
Affected procedures: ATLAS AES
Masterticket: INC000007058880
Affected departments: All
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html
Sep 8, 11:38 UTC
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Maintenance work at German Customs - AES only
Completed - The scheduled maintenance has been completed.
Sep 4, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 14:00 UTC
Scheduled - German Customs has announced maintenance work from 04-09-2025 16:00 to 17:00 CET (14:00 to 15:00 UTC).
Affected procedures: ATLAS Ausfuhr
Masterticket: INC000007041924
Affected departments: all
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html

please Note:
* Bitte beachten Sie, dass die Bearbeitung von besonders großen Teilnehmernachrichten (viele Positionen, viele Unterlagen, viele Packstücke, viele Beendigungsanteile etc.)
bereits 1h vor Beginn der Wartungsarbeiten deaktiviert wird. Somit ist mit längeren Wartezeiten bei den Antwortnachrichten zu rechnen.
Aug 29, 08:04 UTC
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

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