All Systems Operational

Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) Operational
🇳🇱 NVWA & PD Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 5, 2026

No incidents reported today.

Feb 4, 2026
Issues with Scope
Resolved - This incident has been resolved.
Feb 4, 11:46 UTC
Monitoring - The number of Scope users being logged in on the affected systems is increasing again. The issue appears to be resolving on its own.
We were unable to reproduce the problem and suspect it may be caused by an issue on the customer’s side.
Feb 4, 11:13 UTC
Investigating - Some Scope customers report issues with Scope. You may experience problems starting Scope.
We are currently investigating the issue.
Feb 4, 10:22 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
EDEC / Passar – Störung beim Dokumentenbezug ----- EDEC / Passar – Document Retrieval Issues
Resolved - This incident has been resolved.
Jan 27, 16:27 UTC
Investigating - Störung beim Dokumentenbezug in PassarEDEC / Passar – Störung beim Dokumentenbezug
https://www.bazg.admin.ch/de/systemverfuegbarkeit

EDEC / Passar – Document Retrieval Issues
Jan 27, 10:20 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Maintenance work at German Customs
Completed - The scheduled maintenance has been completed.
Jan 22, 06:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 06:00 UTC
Scheduled - German Customs has announced maintenance work from 22-01-2026 7:00 to 08:30 CET (06:00 to 07:30 UTC).
Affected procedures: ATLAS Einfuhr
Masterticket: INC000007190355
Affected departments: alle
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html
Jan 20, 07:34 UTC
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