All Systems Operational

Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) Operational
🇳🇱 NVWA & PD Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 13, 2026

No incidents reported today.

Mar 12, 2026
E-dec performance issues // E-dec Performanceprobleme
Resolved - This incident has been resolved.
Mar 12, 15:22 UTC
Identified - BAZG has reported E-dec performance issues
For further information, please contact the BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Das BAZG hat E-dec Performanceprobleme gemeldet
Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Mar 12, 12:35 UTC
Mar 11, 2026

No incidents reported.

Mar 10, 2026
Edec performance issues // Edec Performanceprobleme
Resolved - The disruption at e-dec has been resolved. However, processing the queues may still cause delays.

Die Störung bei e-dec ist behoben. Das Abarbeiten der Queues kann noch zu Verzögerungen führen.
Mar 10, 15:39 UTC
Update - The emergency procedure can be applied.
Next update: As soon as the disruption has been resolved.

Das Notfallverfahren kann angewendet werden.
Nächste Information: Sobald die Störung behoben ist.
Mar 10, 07:49 UTC
Monitoring - The processing of E-dec is currently significantly slowed down. In urgent cases, the emergency procedure can be used.
For further information, please contact the BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Die Verarbeitung von Edec ist derzeit stark verlangsamt. In dringenden Fällen kann das Notfallverfahren angewendet werden.
Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Mar 10, 07:09 UTC
Mar 9, 2026
Current problems with creating the VBD // Derzeitige Probleme beim Erstellen der VBD
Resolved - Das Problem beim erstellen der Dokumente ist behoben. Das Abarbeiten der Queues ist im Gange.
The problem with creating documents has been fixed. The queues are currently being processed.
Mar 9, 09:49 UTC
Identified - BAZG has reported problems with creating the VBD.
For further information, please contact the BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Das BAZG hat derzeit Probleme beim Erstellen der VBD.
Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk.
mailto: https://www.servicedesk.bazg.admin.ch/home
https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Mar 9, 07:17 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Performance degradation at German Customs
Resolved - This incident has been resolved.
Mar 3, 15:21 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 14:09 UTC
Investigating - German Customs has reported performance degradation.
Affected procedures: Einfuhr
Message from German Customs:
*******
derzeit kommt es im IT- Verfahren ATLAS Einfuhr zu Verzögerungen im Nachrichtenverkehr mit folgenden Dienststellen:


2656
2702
3452
4005
4051
4053
4055
4081
4083
4085
4086
4101
4102
4103
4203
4204
4205
4206
4208
4209
4501
4851
5904
7401
8104
8356
9404
9556
9651
9657
9680



Die Masterticketnummer lautet: INC000007247238.
Mar 3, 13:46 UTC
Issues with Scope
Resolved - This incident has been resolved.
Mar 3, 12:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 12:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 12:11 UTC
Investigating - Some Scope customers report issues with Scope. You may experience problems connecting to Scope. We are currently investigating the issue.
Mar 3, 12:06 UTC
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Maintenance work at German Customs
Completed - The scheduled maintenance has been completed.
Feb 28, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 08:00 UTC
Scheduled - German Customs has announced maintenance work from 28-02-2026 09: to expectedly 23:59 CET (08:00 to 22:59 UTC).
Affected procedures: all
Masterticket: INC000007208219
Affected departments: all
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html
Feb 10, 13:21 UTC
Feb 27, 2026

No incidents reported.

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