All Systems Operational

Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) ? Operational
🇳🇱 NVWA & PD ? Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) ? Operational
Ocean Freight Operational
Carrier Messaging (Link to Status page of INTTRA) ? Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) ? Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation ? Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure maintenance Apr 2, 2025 18:00-22:00 UTC

We will perform maintenance work on our infrastructure on 2025-04-02 from 20:00 to 24:00 CEST (18:00 to 22:00 UTC). During this time, there may be brief connection interruptions.
Posted on Mar 28, 2025 - 16:20 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Störung beim Schweizer Zoll / Disruption at Swiss customs
Resolved - Die Störung wurde grösstenteils behoben. Falls noch Probleme bestehen kann das Notfallverfahren angewendet werden.
The fault has largely been rectified. If there are still problems, the emergency procedure can be used.
Apr 1, 14:08 UTC
Investigating - Derzeit besteht eine Störung bei diversen Applikationen. Betroffen ist die gesamte Bundesverwaltung. In dringenden Fällen kann das Notfallverahren angewendet werden.
There is currently a fault with various applications. The entire Federal Administration is affected. The emergency procedure can be used in urgent cases.

https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Apr 1, 08:27 UTC
Scope performance issues
Resolved - We observed delays in communication services after an unscheduled downtime in one of our systems. The issue has already been solved.
Apr 1, 09:30 UTC
PASSAR ist derzeit nicht verfügbar / PASSAR is currently unavailable.
Resolved - This incident has been resolved.
Apr 1, 06:00 UTC
Investigating - Die Anwendung Passar Produktion steht momentan nicht zur Verfügung. Das Notfallverfahren kann angewendet werden.

The Passar production environment is currently unavailable. The emergency procedure may be applied.

https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Mar 31, 07:12 UTC
Mar 31, 2025
Unscheduled downtime at German Customs
Resolved - This incident has been resolved.
Mar 31, 10:34 UTC
Monitoring - German Customs has reported delays.
Affected procedures: SumA, Import
Masterticket: INC000006640588
Mar 31, 09:33 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:00 UTC
Scheduled - We will perform maintenance work on our infrastructure on 2025-03-24 from 18:00 to 20:00 CET (17:00 to 19:00 UTC). We do not expect any issues.
Mar 12, 09:10 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
EDEC - Aktuell bestehen Probleme beim deklarieren von Exportabmeldungen / Currently, there are issues with the declaration of export notifications.
Resolved - This incident has been resolved.
Mar 20, 11:05 UTC
Update - Aktuell bestehen Probleme beim Deklarieren von Exportabmeldungen. Das Notfallverfahren kann angewendet werden.
Currently, there are issues with the declaration of export notifications. The emergency procedure can be applied.
Mar 20, 07:39 UTC
Investigating - EDEC - Aktuell bestehen Probleme beim deklarieren von Exportabmeldungen / Currently, there are issues with the declaration of export notifications.

https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Mar 20, 07:10 UTC
PASSAR - Allgemeine Netzwerkstörung Bundesverwaltung, Notfallverfahren kann angewendet werden / General network disruption in the federal administration, emergency procedure can be applied.
Resolved - This incident has been resolved.
Mar 20, 07:08 UTC
Investigating - PASSAR - Allgemeine Netzwerkstörung Bundesverwaltung, Notfallverfahren kann angewendet werden / General network disruption in the federal administration, emergency procedure can be applied.

https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Mar 19, 14:24 UTC
Mar 19, 2025
EDEC - Performanceprobleme bei der Rückantwort im Mailservice (Import und Export) / Performance issues with response times in the mail service (Import and Export).
Resolved - This incident has been resolved.
Mar 19, 07:18 UTC
Update - We are continuing to investigate this issue.
Mar 19, 07:17 UTC
Update - EDEC - Performanceprobleme bei der Rückantwort im Mailservice (Import und Export) / Performance issues with response times in the mail service (Import and Export).
Mar 17, 16:42 UTC
Investigating - We are currently investigating this issue.
Mar 17, 16:42 UTC
← Incident History Powered by Atlassian Statuspage