Riege Software Status

All Systems Operational

Scope Operational

Customs Operational

🇦🇹 Austria Operational

🇩🇪 Germany Operational

🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) Operational

🇳🇱 NVWA & PD Operational

🇨🇭 Switzerland Operational

🇺🇸 USA Operational

Air Freight Operational

Airline Messaging Operational

EU RA/KC Database Operational

Flight Schedule Operational

cONEverter Operational

🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) Operational

Ocean Freight Operational

Carrier Messaging (Link to Status page of INTTRA) Operational

Ports of Bremen Operational

Port of Hamburg Operational

Portbase Rotterdam (Link to Status page of Portbase) Operational

Vessel Schedule Operational

Communication Links Operational

E-mail from/to Scope Operational

FTP/sFTP Operational

Type B Messaging (SITA) Operational

Support services Operational

Documentation Operational

Ticket system and service portal (HubSpot) Operational

🇨🇭 CH service (general) Operational

🇩🇪 DE service (general) Operational

🇭🇰 HK service (general) Operational

🇲🇽 MX service (general) Operational

🇳🇱 NL service (general) Operational

🇺🇸 US service (general) Operational

Miscellaneous Operational

Denied Party Screening Operational

EU VAT ID Check (Self Monitoring of EU Commission) Operational

Mexico Tax ID Blocklist Operational

Printing from Scope Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

Störunginfo: Passar Produktion via ePortal // Fault info: Passar production via ePortal

Resolved - This incident has been resolved.
Apr 24, 12:43 UTC

Investigating - Der Dokumentenbezug in Chartera Output via ePortal ist derzeit nur eingeschränkt möglich. B2B Schnitstellen sind nicht betroffen.

Nächste Information: Sobald die Störung behoben ist.

https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Document retrieval in Chartera Output via ePortal is currently only possible to a limited extent. B2B interfaces are not affected.

Next information: As soon as the fault has been rectified.

https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
Apr 24, 07:53 UTC

Scope connectivity issues

Resolved - This incident has been resolved.
Apr 24, 09:57 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 09:26 UTC

Investigating - Some customers report issues with Scope. You may experience problems connecting to Scope

We are actively investigating the cause of this issue.
Apr 24, 08:55 UTC

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.