All Systems Operational
Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) ? Operational
🇳🇱 NVWA & PD ? Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) ? Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page Portbase) ? Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation ? Operational
Ticket system (JIRA) Operational
🇨🇭 CH telephony Operational
🇩🇪 DE telephony Operational
🇭🇰 HK telephony Operational
🇲🇽 MX telephony Operational
🇳🇱 NL telephony Operational
🇺🇸 US telephony Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 3, 2023

No incidents reported today.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Resolved - This incident has been resolved.
Jun 1, 11:31 UTC
Investigating - German Customs has reported unscheduled downtime.
Affected procedures: ATLAS AES
Masterticket: INC000005144220

Jun 1, 09:55 UTC
May 31, 2023
Resolved - This incident has been resolved.
May 31, 08:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 08:13 UTC
Identified - We have identified the issue and our engineers are currently implementing a solution.
May 31, 07:33 UTC
Investigating - The Scope application is currently unavailable for some of our customers. We are investigating the issue.
May 31, 04:00 UTC
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Completed - The scheduled maintenance has been completed.
May 24, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 14:30 UTC
Scheduled - German Customs has announced maintenance work from 24-05-2023 16:30 to 18:00 CET (14:30 to 16:00 UTC).
Affected procedures: Atlas Einfuhr
Masterticket: INC000005127742
Affected departments: all
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html

May 24, 05:28 UTC
May 23, 2023

No incidents reported.

May 22, 2023
Resolved - E-dec steht wieder zur Verfügung
May 22, 11:43 UTC
Investigating - Die Anwendung e-dec Produktion ist zurzeit nur eingeschränkt verfügbar.

The e-dec Production application is currently only available on a limited basis.

May 22, 08:53 UTC
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.