Riege Software Status

All Systems Operational

Scope Operational

Customs Operational

🇦🇹 Austria Operational

🇩🇪 Germany Operational

🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) Operational

🇳🇱 NVWA & PD Operational

🇨🇭 Switzerland Operational

🇺🇸 USA Operational

Air Freight Operational

Airline Messaging Operational

EU RA/KC Database Operational

Flight Schedule Operational

cONEverter Operational

🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) Operational

Ocean Freight Operational

Carrier Messaging Operational

Ports of Bremen Operational

Port of Hamburg Operational

Portbase Rotterdam (Link to Status page Portbase) Operational

Vessel Schedule Operational

Communication Links Operational

E-mail from/to Scope Operational

FTP/sFTP Operational

Type B Messaging (SITA) Operational

Support services Operational

Documentation Operational

Ticket system (JIRA) Operational

🇨🇭 CH telephony Operational

🇩🇪 DE telephony Operational

🇭🇰 HK telephony Operational

🇲🇽 MX telephony Operational

🇳🇱 NL telephony Operational

🇺🇸 US telephony Operational

Miscellaneous Operational

Denied Party Screening Operational

EU VAT ID Check (Self Monitoring of EU Commission) Operational

Mexico Tax ID Blocklist Operational

Printing from Scope Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 3, 2023

No incidents reported today.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

Partial Problems with German Customs (ATLAS AES)

Resolved - This incident has been resolved.
Jun 1, 11:31 UTC

Investigating - German Customs has reported unscheduled downtime.
Affected procedures: ATLAS AES
Masterticket: INC000005144220
Jun 1, 09:55 UTC

May 31, 2023

Scope unavailable for some customers

Resolved - This incident has been resolved.
May 31, 08:56 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 08:13 UTC

Identified - We have identified the issue and our engineers are currently implementing a solution.
May 31, 07:33 UTC

Investigating - The Scope application is currently unavailable for some of our customers. We are investigating the issue.
May 31, 04:00 UTC

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

Maintenance work at German Customs

Completed - The scheduled maintenance has been completed.
May 24, 16:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 14:30 UTC

Scheduled - German Customs has announced maintenance work from 24-05-2023 16:30 to 18:00 CET (14:30 to 16:00 UTC).
Affected procedures: Atlas Einfuhr
Masterticket: INC000005127742
Affected departments: all
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html
May 24, 05:28 UTC

May 23, 2023

No incidents reported.

May 22, 2023

Störungsinfo: e-dec Produktion

Resolved - E-dec steht wieder zur Verfügung
May 22, 11:43 UTC

Investigating - Die Anwendung e-dec Produktion ist zurzeit nur eingeschränkt verfügbar.

The e-dec Production application is currently only available on a limited basis.
May 22, 08:53 UTC

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.