All Systems Operational
Scope Operational
Customs Operational
πŸ‡¦πŸ‡Ή Austria Operational
πŸ‡©πŸ‡ͺ Germany Operational
πŸ‡³πŸ‡± Dutch Customs (Link to Availability page of Dutch Customs) ? Operational
πŸ‡³πŸ‡± NVWA & PD ? Operational
πŸ‡¨πŸ‡­ Switzerland Operational
πŸ‡ΊπŸ‡Έ USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
πŸ‡³πŸ‡± Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) ? Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page Portbase) ? Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation ? Operational
Ticket system (HubSpot) Operational
πŸ‡¨πŸ‡­ CH service (general) Operational
πŸ‡©πŸ‡ͺ DE service (general) Operational
πŸ‡­πŸ‡° HK service (general) Operational
πŸ‡²πŸ‡½ MX service (general) Operational
πŸ‡³πŸ‡± NL service (general) Operational
πŸ‡ΊπŸ‡Έ US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023
Completed - The scheduled maintenance has been completed.
Dec 7, 11:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 11:21 UTC
Scheduled - Scope-Exit is not available due to an update
Dec 7, 11:21 UTC
Dec 6, 2023
Completed - The scheduled maintenance has been completed.
Dec 6, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 05:30 UTC
Scheduled - German Customs has announced maintenance work from 06-12-2023 06:30 to 08:00 CET (05:30 to 07:00 UTC).
Affected procedures: Atlas Ausfuhr, Atlas Einfuhr
Masterticket: INC000005519059
Affected departments: all
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html

Dec 5, 10:33 UTC
Dec 5, 2023

No incidents reported.

Dec 4, 2023
Resolved - This incident has been resolved.
Dec 4, 13:16 UTC
Monitoring - The fix has been applied and outstanding messages are now being processed. We are monitoring the progress.
Dec 4, 13:14 UTC
Identified - The issue has been identified and we are currently applying a fix.
Dec 4, 13:01 UTC
Investigating - The Scope Customs Integration currently has an issue, which results in delayed processing. We are investigating the causes.
Dec 4, 12:29 UTC
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Resolved - This incident has been resolved. All customers should be able to login again.
Nov 29, 07:14 UTC
Investigating - The Scope application is currently unavailable for some of our customers. We are investigating the issue.
Nov 29, 06:06 UTC
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023
Resolved - This incident has been resolved.
Nov 25, 22:57 UTC
Investigating - German Customs has reported performance degradation.
Affected procedures: ATLAS AES
Masterticket: INC000005473226

Nov 25, 22:15 UTC
Completed - The scheduled maintenance has been completed.
Nov 25, 22:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 11:00 UTC
Scheduled - German Customs has announced maintenance work from 25-11-2023 12:00 to 24:00 CET (11:00 to 23:00 UTC).
Affected procedures: Einfuhr, AES, Versand, Impost and Ausfuhr
Masterticket: INC000005473226
Affected departments: All
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html

Nov 16, 16:27 UTC