All Systems Operational
Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) ? Operational
🇳🇱 NVWA & PD ? Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) ? Operational
Ocean Freight Operational
Carrier Messaging Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page Portbase) ? Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation ? Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024
Resolved - This incident has been resolved.
May 21, 12:38 UTC
Investigating - Edec - Problem mit Rückmeldungen System / Edec - Problem with feedback system
May 21, 11:32 UTC
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 17:12 UTC
Investigating - Zoll - Generelles IT-Problem Bund ganze Schweiz, Notfallverfahren darf angewendet werden.
Customs - General IT problem for the whole of Switzerland, emergency procedure may be used

May 17, 11:32 UTC
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - Disturbance resolved by Cargonaut.
May 10, 06:46 UTC
Identified - Several customers have reported that after sending the electronic air waybill (FWB), Cargonaut does not issue a response (FMA). We have informed Cargonaut of this matter by email. One customer contacted Cargonaut by phone so they are aware that there is an issue.
May 9, 16:18 UTC
May 9, 2024
May 8, 2024

No incidents reported.