All Systems Operational
Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Dutch Customs (Link to Availability page of Dutch Customs) ? Operational
🇳🇱 NVWA & PD ? Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Airline Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
cONEverter Operational
🇳🇱 Cargonaut - CCS Amsterdam (Link to Status page Cargonaut) ? Operational
Ocean Freight Operational
Carrier Messaging (Link to Status page of INTTRA) ? Operational
Ports of Bremen Operational
Port of Hamburg Operational
Portbase Rotterdam (Link to Status page of Portbase) ? Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
Type B Messaging (SITA) Operational
Support services Operational
Documentation ? Operational
Ticket system and service portal (HubSpot) Operational
🇨🇭 CH service (general) Operational
🇩🇪 DE service (general) Operational
🇭🇰 HK service (general) Operational
🇲🇽 MX service (general) Operational
🇳🇱 NL service (general) Operational
🇺🇸 US service (general) Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure maintenance Oct 22, 2024 01:00-03:30 UTC
Our Internet Service Provider will be conducting maintenance on one of our cloud connections on October 22, 2024, from 03:00 to 05:30 CEST (01:00 to 03:30 UTC).

We expect a short connectivity disruption lasting up to 15 minutes. This interruption will impact the ability to print from Scope.

Posted on Oct 07, 2024 - 10:12 UTC
Past Incidents
Oct 10, 2024

No incidents reported today.

Oct 9, 2024
Resolved - This incident has been resolved.
Oct 9, 13:56 UTC
Investigating - PASSAR -Die Meldungen werden derzeit vom Zoll mit Verzögerung bearbeitet, was auch Dokumente betreffen kann / The messages are currently being processed with delays by customs, which may also affect documents.

https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

Oct 8, 14:23 UTC
Oct 8, 2024
Oct 7, 2024
Resolved - This incident has been resolved.
Oct 7, 06:47 UTC
Investigating - Some customers have reported that the compliance check is currently not working.
We are working on fix.

Oct 7, 06:46 UTC
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
Completed - The scheduled maintenance has been completed.
Oct 1, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 19:00 UTC
Scheduled - We will perform maintenance work on our network infrastructure on 2024-10-01 from 21:00 to 22:00 CEST (19:00 to 20:00 UTC). This could cause a short interruption to our services.
Sep 16, 13:08 UTC
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Completed - The scheduled maintenance has been completed.
Sep 28, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 12:00 UTC
Scheduled - German Customs has announced maintenance work from 28-09-2024 14:00 to 24:00 CET (12:00 to 22:00 UTC).
Affected procedures: All
Masterticket: INC000006158767
Affected departments: All
For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html

Sep 17, 13:19 UTC
Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.