All Systems Operational
Scope Operational
Customs Operational
🇦🇹 Austria Operational
🇩🇪 Germany Operational
🇳🇱 Netherlands Operational
🇨🇭 Switzerland Operational
🇺🇸 USA Operational
Air Freight Operational
Carrier Messaging Operational
EU RA/KC Database Operational
Flight Schedule Operational
KL/AF/MP Booking Operational
cONEverter Operational
Ocean Freight Operational
Carrier Messaging Operational
Port of Bremen & Bremerhaven Operational
Port of Hamburg Operational
Port of Rotterdam Operational
Vessel Schedule Operational
Communication Links Operational
E-mail from/to Scope Operational
FTP/sFTP Operational
SITA Operational
Miscellaneous Operational
Denied Party Screening Operational
EU VAT ID Check (Self Monitoring of EU Commission) Operational
Mexico Tax ID Blocklist Operational
Printing from Scope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2021

No incidents reported today.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - The EU has modernised the access to its database on supply chain security (RA/KC).
As of version 21.10.11 Scope will use the EU’s KSDA2 WIND API for the automated security check.
The KSDA2 WIND API requires new login access data, the user related login data for the EU website are invalid for the KSDA2 WIND API.

What you need to do in order to be able to handle the security check in Scope as you are used to:

- Please apply for new login access data for the KSDA2 WIND API both for the “Acceptance” as well as for the “Live” environment at the e-mail address move-ksda@ec.europa.eu. Your Scope test system always will connect with the “Acceptance” environment while your live system will connect with the “Live” environment of the EU. Please note that Riege Software cannot assist you due to legal constraints.
- Use at least Scope version 21.10.11 or newer
- Activate the API- service in Scope:
- Under “Settings” -> “Airfreight” -> “Airfreight Export Security Setup” -> “Extras” -> “RAKC Service settings”, choose “RA / KC API Service” (you need to be “adminstrator” to make changes to the settings).
- enter your new login access data under “API User” and “API Password”.
- key in the “Expiration of the validity” as you require (like you used to).
- exit and restart your “Scope”- client. The settings you have made will only be active after the restart (this applies to all Scope clients active at the time that the changes were made).

With the new API, a batch validation is not mandatory, it can be deactivated or rather remain deactivated. Even without batch validation, Regulated Agents as well as Known Consignors will be checked automatically in the background by Scope as soon as they are used in a shipment (similar to the compliance check).
Only if a daily automated report is required, the batch validation can be configured like before via “Extras”. (The fields “EU Cargo DB User” and “EU Cargo DB Password” are no longer needed for the batch validation and will be removed from future Scope versions).
Dec 2, 09:21 UTC
Identified - The EU Commission has switched off the RA/KC number's query website. As a result, Scope can no longer automatically classify the addresses as secure or insecure. This must be done manually from now on. We are working with high pressure on a solution and keep you informed.
Nov 16, 10:26 UTC
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:02 UTC
Scheduled - Dear Sir or Madam,

due to AEB maintenance work the denied party screening (compliance check) in Scope and Procars will be unavailable on:

28. November 2021 from 06:00 until 22:00 CET

The AEB ticket number for opening the emergency procedure on this day is:
"INC000004177600"

Thank you for your understanding.
Your Scope Helpdesk
Nov 22, 09:02 UTC
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021
Completed - The scheduled maintenance has been completed.
Nov 21, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 06:00 UTC
Scheduled - Dear Sir or Madam,

due to AEB maintenance work the denied party screening (compliance check) in Scope and Procars will be unavailable on:

21. November 2021 from 06:00 until 22:00 CET

The AEB ticket number for opening the emergency procedure on this day is:
"INC000004177600"

Thank you for your understanding.
Your Scope Helpdesk
Nov 16, 13:04 UTC