Delays in communication with NL Customs

Incident Report for Riege Software

Update

We are continuing to investigate this issue.
Posted Oct 29, 2026 - 14:39 UTC

Investigating

Some Scope customers report delays in the communication with NL Customs. We have reported this to the Dutch Customs helpdesk. We are discussing with Customs for a solution. Delays can last up to about an hour.
Posted Oct 29, 2026 - 14:18 UTC
This incident affects: Customs (🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>)).
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