Delays in communication with NL Customs and NVWA

Incident Report for Riege Software

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2026 - 12:44 UTC

Update

We are continuing to investigate this issue.
Posted Oct 01, 2026 - 12:05 UTC

Investigating

Some Scope customers report delays in the communication with NL Customs. We are in contact with NL Customs to find the cause.
Posted Oct 01, 2026 - 11:25 UTC
This incident affects: Customs (🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>), 🇳🇱 NVWA & PD).