Statement regarding the network issue that occurred during planned maintenance of our network infrastructure on 2024-09-02.
As part of this maintenance, a security update has been applied to our Top-of-Rack switches, which required a reboot. After the reboot a wrong configuration was applied, leading to an upstream routing misbehavior. As a result, some of our services experienced an outage.
To address this issues, we have taken the following corrective actions:

1. The documentation has been reviewed and adjusted to ensure clarity and accuracy in the maintenance procedures.
2. Alerts have been added to our monitoring system to detect and address unintended changes.