Issue with Ra / KC Service from EU side

Incident Report for Riege Software

Resolved

The affected customers have informed us that the RA / KC validations are working again.

Posted Jul 29, 2024 - 07:29 UTC

Monitoring

Some customers report it works again, others are still suffering.

Posted Jul 26, 2024 - 12:54 UTC

Investigating

The RA / KC Service is from EU database side unavailable for some of our customers.

Posted Jul 26, 2024 - 07:58 UTC

This incident affected: Scope and Air Freight (EU RA/KC Database).