Communication degradation with German Customs

Incident Report for Riege Software

Resolved

This incident has been resolved.
Posted Jun 24, 2026 - 13:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2026 - 13:12 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 24, 2026 - 13:02 UTC

Investigating

Communication degradation with German Customs
Affected procedures: all
Masterticket: INC000007377494
Posted Jun 24, 2026 - 13:01 UTC
This incident affected: Customs (🇩🇪 Germany).